Three packages, each building on the last — plus a bespoke fourth.

Advisory + a full accounting and financial administration function.

• +The full operating platform, included — on-site student tablets, asset tracking & stock-take, financial controls and investor reporting
• +Strategic oversight and operational guidance to on-site management
• +Operational policies, procedures and best-practice recommendations
• +Advisory support to the property manager, including escalated tenant matters
• +High-level vendor and contractor oversight
• +Monthly operational reporting and one on-site visit per month
• +Bookkeeping and monthly management accounts
• +VAT, PAYE, UIF, SDL and income tax administration
• +Payroll administration for the owner’s on-site staff
• +NSFAS administration and reconciliation
• +Annual financial statements and audit liaison
• +Compliance custodianship — PPA trust, POPIA, FICA, B-BBEE, NSFAS accreditation

Best for
for owners who want the back office handled too, so the property runs as a complete managed operation.

The full managed-operations package. We employ and manage your office team.

• +Everything in Standard
• +Office and management team employed and controlled by My Student Management
• +Associated office running costs of the management team assumed by us
• +Marketing and student-acquisition support
• +On-site manager and area manager providing on-the-ground operational oversight
• +Capital expenditure programme management

Ground staff — cleaning, security, maintenance, handyman — remain owner-employed or contracted out, and are not part of this package.

Best for
for owners who want My Student Management to run the office and management team directly, as employer and manager.

Plus operating model with a lower base fee, aligned to financial performance.

• +Everything in Plus (office and management team under My Student Management)
• +Lower base fee of 5.5 % of Gross Invoiced Revenue
• +Performance Overlay — a share of Net Operating Income above a 9 % net-yield hurdle

Performance overlay applies selectively — only where net operating income has been calculated and agreed in advance, at our discretion.

Best for
for owners who want the Plus operating model with a lower base fee and My Student Management aligned to financial performance.

We build what you need.

• +A bespoke scope assembled from the building blocks of the three packages above
• +Carve-outs and add-ons agreed in writing, scoped against the property’s real operating profile
• +Fee structure negotiated — fixed, percentage, hybrid or performance-aligned
• +Engagement subject to internal review and management approval

Discretionary. We accept a small number of custom engagements per year.

Best for
for portfolios with operating models that don’t map cleanly to Standard, Plus or Premium.